TERMS &privacy

These terms govern access to CurveWorldMTL services, classes, and facilities. By creating an account, purchasing a pass, or entering the studio, you agree to them.

Eligibility

• You must be 18+. Minors require a parent/guardian and written consent.
• You confirm you are medically fit to train and will stop if you feel unwell.

• Memberships and class packs are personal and non‑transferable.
• Members receive a unique door code. Codes change weekly. Keep it confidential.
• Open hours are 6:30–22:00. Train during non‑class times as posted in the schedule.
• Plans may auto‑renew monthly. Cancel before renewal to avoid the next charge.
• We may suspend or terminate access for policy violations or unsafe conduct.
• Members get better class pricing and access to members‑only events.

• Arrive on time. The coach may refuse late entry for safety.
• You may cancel a booking in the app/website. Late cancellations or no‑shows may forfeit the credit.
• We may modify the schedule, coach, or class format when needed.
• Private sessions must be prepaid and booked in available slots.
• Check the class description for prerequisites and gear.

• Prices are shown before checkout. Taxes apply where required.
• Payments are processed by our payment partner. We do not store full card numbers.
• Unless stated, purchases are non‑refundable once used or after the cooling‑off window.
• Chargebacks for valid services may lead to account suspension.
• We may correct pricing errors and will notify you if your order is affected.

• Respect others. No harassment, filming others without consent, or disruptive behavior.
• Use clean indoor shoes. Wipe down equipment after use.
• No smoking, vaping, or use of illegal substances on premises.
• Follow coach instructions. Load weights safely. Report faults immediately.
• Keep valuables with you. We are not responsible for lost or stolen items.
• Media: we may photograph events. Tell staff if you prefer not to appear.

• Training involves risk. You assume all risks of injury or damage arising from participation.
• Consult your physician before starting a program. Inform coaches of any condition.
• CurveWorldMTL is not liable for injuries unless caused by our gross negligence or willful misconduct.
• We are not liable for personal property on the premises.
• We apply Quebec law. Venue is Montreal, Quebec.

This page is a template for general use and is not legal advice.

Who we are

• CurveWorldMTL, 233 boul. Cremazie West, Montreal.
• We operate the studio, website, and apps.
• For privacy questions, use the contact page.

Data we collect

• Account data: name, email, phone.
• Profile and booking data: classes, check‑ins, preferences.
• Access control: door code logs during member hours.
• Payments: tokens and receipts via our payment processor (we do not store full card numbers).
• Support and marketing: messages, survey responses, opt‑ins.
• Usage and analytics: device, IP, pages, cookies.

How we use data

• Provide services, bookings, and member access.
• Process payments and keep records.
• Secure the studio and prevent abuse.
• Improve classes and the website.
• Send transactional messages. With consent, send marketing.
• Comply with legal obligations.

Legal bases

• Contract: to deliver the services you request.
• Consent: for marketing and optional features.
• Legitimate interests: security, analytics, service improvement.
• Legal obligation: tax and accounting records.

Sharing

• Service providers: payments, hosting, communications, analytics.
• Coaches and staff for scheduling and safety.
• Legal requests when required by law.
• We do not sell personal data.

Retention

• We keep data while your account is active.
• Basic logs up to 12 months. Invoices and financial records up to 7 years.
• We delete or anonymize data when no longer needed.

Your rights

• Access your data and get a copy.
• Correct inaccurate data.
• Delete data, subject to legal limits.
• Withdraw consent at any time.
• Object to certain processing.
• Portability for data you provided, where applicable.
• Lodge a complaint with a privacy authority.

Cookies

• We use necessary cookies for sign‑in and security.
• Analytics cookies help improve the site.
• You can control cookies in your browser settings.

Security

• We apply technical and organizational safeguards.
• No method is 100% secure. Keep your password and door code confidential.
• Report incidents via the contact page.

International transfers

• Some providers store data outside Quebec/Canada.
• We use contractual protections where required.

Changes

• We will update this page and change the date when policies change.

Contact

Questions or requests about your data? contact us.